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Are you interested in issues of the contemporary cities and their development on a social, economic and environmental level? Do you want to be a part of the international community working for a sustainable future of cities and neighborhoods? Join the group of volunteers of the World Urban Forum held in June in Katowice - the capital of a metropolis with two million residents.

The World Urban Forum is a prestigious international conference organized by UN-Habitat (United Nations agency focused on urbanization and human settlements) to develop urban areas and human settlements. It is the top global event on urban policy, transformation and development.

The Eleventh Session of the World Urban Forum (WUF11) will be hosted by Katowice, Poland on 26-30.06.2022. WUF11 will bring together the representatives of government, urban and financial institutions and NGOs to discuss sustainable urban development. Detailed information about the conference is available at: and
Organization of such a large event is a huge logistic challenge which requires cooperation of many people and entities as well as volunteers. Thanks to their work and support participants will easily move around the city and enjoy its attractions.

The call for volunteers for WUF11.
Those interested in volunteering at WUF11 should complete the recruitment form which is available at: and then take part in a recruitment interview.
Date and venue of the meeting will be determined individually. The recruitment results will be announced on 15.05.2022. Volunteers selected to participate in the event will take part in the mandatory training held in in Katowice June.

If you have further questions about volunteering or the recruitment process, please read the FAQ or contact us:

FAQ - WUF11 volunteering

Volunteering at WUF11 gives you the opportunity to get involved in creating an international event attended by approx. 20,000 people from almost 150 countries. Volunteers have the opportunity to deepen their knowledge about the cities and their development at the social, economic and environmental level. It is also a chance to develop interests, communication or language skills and gain valuable work experience. Thank to volunteering you can meet many interesting people and make new friends.

All volunteers will receive the certificates which confirm their work at WUF11 and, those interested, a certificate of completed student internship.

WUF11 volunteer must be an adult (at least 18 years old on 1.05.2022) who speaks English on a conversational level. We are looking for people who know French, Spanish, Russian or German and other foreign languages. Familiarity with Katowice or Krakow would also be welcome.

We only accept applicants who, on 1.05.2022, are 18 at least. We cannot involve the minors.

We require volunteers to speak English well enough to have a conversation with event participants. Knowledge of other languages, especially French, Spanish, Russian, German or a sign language will be the advantage.

The recruitment consists of 2 stages. 1- completing and sending the application (online), 2- an interview which takes place no later than 15 May 2022.

We will provide the initial information about the recruitment outcomes around 15.05.2022 whereas the final list of WUF11 volunteers will be launched by 30.05.2022.

Yes, we will invite all WUF11 volunteers to take part in the training. It will take place in Katowice in June. Information about the exact date and venue will be provided by 15.05.2022.

Volunteers will work, among others, at the conference venue, railway and bus stations, airports in Katowice and Cracow, around the conference venue and in the city. They will provide information about the events held at WUF11, give information and advice about public transport, make sure that conference participants feel "at home" in Katowice. They will also support people with disabilities. Volunteers will work in Katowice and Cracow.

Yes, we plan to involve volunteers at the conference venue.

It depends on the demand and availability. Volunteers will be involved from 23.06.2022 while the end of their work is planned around 3.07.2022. The greatest number of volunteers will be involved at the WUF11 conference between 26.06 and 30.06.2022. They will work a double-shift system, each will last max. 8 hours.

Yes, it is possible to do a student internship while volunteering at WUF11. We will include information about the actual working time of a volunteer on the certificate.

We provide all volunteer with a meal (meat or vegan dish), snacks, water and drinks throughout their work. We also provide all volunteers with the accident insurance for the duration of their volunteering at WUF11. Volunteers will also be able to use free transport accessible to all WUF11 participants (on the basis of an ID). However, we do not reimburse travel costs (if volunteers are from other regions of Poland or from other countries). We do not provide accommodation and do not reimburse accommodation costs in Katowice or Krakow.

Yes, we provide special outfits for volunteers to make them visible to WUF11 guests.

Volunteering is a form of conscious, voluntary and selfless social activity so volunteers are not paid for their work. To appreciate their commitment, we prepare goodbye gifts and certificates which will confirm their involvement in WUF11.